Overview

Increff Omni now supports the feature to include Stores as fulfillment locations along with Warehouses.

Terminology

Fulfillment locations

Fulfillment locations are the locations from where orders can be fulfilled. Initially Omni only supported Warehouses as fulfillment locations. But now Stores are also added.

Types of Fulfillment locations

1. WAREHOUSE
2. STORE

Partner locations

Partners means Suppliers and Customers. Previously we used the term locations for our partners locations but from now Partner locations is used.

New Channel Type POS

A new channel type named POS is added.

⚠️ NOTE: Only locations of type STORE can be associated with POS. ****Currently we only support cloud based POS system which can integrate with our standard APIs.

Workflow

1. Create a new Fulfilment Location in OMS of type Store
2. Map newly created Store to client in OMS
3. Setup POS channel in CIMS for integration
4. Inform Increff Support team to setup O2O fulfilment and POS integration.

Fulfillment Locations screen in OMS

The previous 'Warehouses' is replaced with Fulfillment locations screen