Home Screen

User Management and Access Control

• Users can be created using the Increff Account Server which can be accessed by clicking on the ‘Manage User’ icons on the right Navbar dropdown.
• Increff SFS has the following roles:
  • L3: Highest Admin level role
  • L2: Supervisor-level role (Store Manager)
  • L1: Operator level role (Picking, Packing, Return Processing, etc.)
• Access to a store can be given from the 'Fulfillment Location Access' screen by an L2 user(for their stores) and an L3 user(for all stores).

Setting up your store

• Configuration in SFS is designed to optimally run store operations.
• These are the initial set up that should be done before using SFS for order fulfillment.

Set up store schedule

• Can be done using the ‘Store Scheduling’ screen under the ‘Sundry’ category.
• It defines the online time for which the store is available to accept orders from online channels.
• Store schedule can be defined as:
  • Daily (Weekday) schedule:
    • Store online hours can be defined for the day of the week
    • The store can be marked as closed on a day of the week.
  • Ad-hoc schedule:
    • Store online hours can be defined for a particular date.
    • The store can be marked as closed on a particular date
    • The ad-hoc schedule takes precedence over the Daily schedule.