Introduction
Welcome to the Logging Module User Manual! This document is designed to help developers, customer support teams, and clients effectively use the Logging Module in Increff Channel Connect’s IpaaS product. The Logging Module is a powerful tool that allows you to monitor, search, and manage logs generated by your applications and services. Whether you're troubleshooting issues, auditing activities, or analyzing data, this module provides the flexibility and control you need.
Who Should Use This Manual?
- Developers: To configure and manage log settings.
- Customer Support (CS) Teams: To assist clients in troubleshooting and log analysis.
- Customers: To search, view, and manage logs relevant to their operations.
Key Features
The Logging Module offers the following key features:
- Search Logs: Search and filter logs based on various criteria.
- Saved Filters: Save and reuse search filters for quick access.
- Log Configurations: Configure log settings for microservices and channels.
User Interface Overview
The Logging Module interface is divided into three main screens, each catering to different user roles and needs:
- Search Logs: For searching, viewing, and exporting logs.
- Saved Filters: For managing and applying saved search filters.
- Log Configs: For configuring log settings (developers only).
User Journey: Step-by-Step Guide