Overview

Multi-wishlist enables store associates to create multiple wishlists for the same customer, where each wishlist represents a different set of product choices. Customers can compare these options and finalize one wishlist for purchase without having to rebuild the cart. This supports consultative selling in experience centres and other assisted-selling setups.

Associates can also generate a printable quote from each wishlist, share it with the customer, and continue the journey later when the customer returns to finalize a wishlist for purchase.

What’s New

• Multiple wishlists per customer

  Create parallel wishlists to capture alternate configurations, price points, or room-wise requirements for the same customer.

• Wishlist management actions

  Store associates can rename, duplicate, and delete wishlists during the selling process, so iterations do not slow down the interaction.

• Explicit add-to-wishlist selection

  When more than one wishlist exists, associates are prompted to choose the target wishlist before adding a product, preventing items from landing in the wrong shortlist.

• Quote-ready wishlists

  Each wishlist supports:

  • Line-level quantities
  • Discounts
  • Wishlist level Custom charges (for example labour, transport, and other fees)

  This ensures each wishlist can independently serve as a complete and comparable quote option. The quotations can be printed and shared with customer.

• Unique wishlist reference

  Every wishlist has a unique reference to help track, share, and follow up on the exact configuration discussed with the customer.

Why It Matters

• Avoids rebuilding carts when customers revise requirements mid-discussion.
• Makes comparison easier across multiple configurations during assisted selling.
• Helps associates guide customers to a final decision faster by keeping options structured and clearly separated.
• Enables clean, independent quotes per wishlist, improving clarity and reducing mistakes during checkout.

Typical Flow

1. Store associate creates the first wishlist for the customer.
2. Wishlist is duplicated to create alternate configurations or budgets.
3. Quantities, discounts, and custom charges are added and applied per wishlist.
4. Associate generates and shares printable quote(s) for one or more wishlists with the customer.
5. Customer confirms at same time or returns later, reviews the shortlisted options, and selects one wishlist to proceed.