Overview

For On-Premise POS, packing in SFS is only allowed after receiving confirmation from the POS, as billing occurs first at the POS. SFS now offers the capability to withhold packing until confirmation from the POS is received

Scope Of Work

1. Client-level Configuration hold_packing_till_pos_confirmation added for holding orders till POS confirmation is received.
2. POS system would be able to fetch Orders from SFS in various statuses
3. POS system would be able to make a call to SFS after POS Billing and un-hold the pack_on_hold flag.
4. Users would be able to search orders by POS order code(Identifier shared by POS after billing) and see search results

Workflow

Enabling the configuration to hold Packing till POS confirmation

• Users can activate the POS billing workflow by enabling the hold_packing_till_pos_confirmation configuration at the client level.
• When this configuration is set to true, all sub-orders for the client will have the pack_on_hold flag set to true by default.
• The objective of this use case is to prevent operators from packing orders in SFS until POS billing is completed in the POS system.
• Packing in SFS will not be allowed until POS billing has been completed.

Please follow the below steps to enable the hold_packing_till_pos_confirmation configuration.

1. In SFS, Go to the Configuration screen.

   

2. Choose the client and enable the Hold Packing Till POS Confirmation toggle.

   

3. A success confirmation message would come up.

In case, the user attempts packing before completing POS billing, the below screen with a warning would be displayed.