Navigate To

Description

Provides Return Orders with their Forward Order details and customer Information at Return Order, SKU level.

Fields

Fields Description This column can be null Sample Data
1 Client Name Name of the Client NA Increff
2 Fulfillment Location Name Name of the Fulfilment Location NA wms_hsr
3 Fulfilment Location City City of the Fulfilment Location NA Bengaluru
4 Channel Parent Order ID Parent order ID of the forward order When the marketplace is not sending it 1358
5 Channel Order ID Channel order ID of the forward order NA 0058513069S1
6 Channel Sub Order ID Return Sub order ID from the channel 1.When no expectation present
2.When it is an excess return
3.When the marketplace is not sending it 20449990
7 Channel Return Item ID Channel Return Item ID from the channel 1.When no expectation present
2.When it is an excess return
3.When the marketplace is not sending it 1234ablk
8 Channel Invoice No Channel Invoice No of the forward order When the forward Order is split by OMNI OMS
and the returns is processed with a new item id ( New Item ID is printed) 1159
9 Forward AWB Number Awb number of forward order NA 5931368482563
10 Handover Time Handover time of forward order NA 22/09/2019 00:28:44
11 System Order ID System Order ID of forward order NA 67349
12 System Invoice No System Invoice No of forward order When the forward Order is split by OMNI OMS
and the returns is processed with a new item id 89436
13 System Invoice Line Item ID System Invoice Line Item ID of forward order When the forward Order is split by OMNI OMS
and the returns is processed with a new item id 96740
14 Channel Order Time Channel order time of forward order NA 22/09/2019 00:28:44
15 Channel Invoice Time Channel Invoice time of forward order When the forward Order is split by OMNI OMS
and the returns is processed with a new item id 22/09/2019 11:43:38
16 Channel Return ID Channel return ID 1.When no expectation present
2.When it is an excess return 0058513069S1
17 Return Order Type Type of return:
  1. RETURN_TO_ORIGIN
  2. CUSTOMER_RETURN | 1.When no expectation present 2.When it is an excess return | RETURN_TO_ORIGIN | | 18 | Excess Return | Excess item received than the expected number of items.(Yes/No) | When Return not processed | No | | 19 | Return Processed Without Expectation | Whether the return was processed without expectation.(Yes/No) | When Return not processed | No | | 20 | Channel Return Order Time | Return order created time | 1.When no expectation present 2.When it is an excess return | 05/10/2019 11:43:38 | | 21 | Channel Return Order Delivery Date | Timestamp of the return delivered to the warehouse (as per the channel) | 1. When no expectation present
  3. When it is an excess return
  4. If channel is not sending us the info | 05/10/2019 11:43:38 | | 22 | Return Order ID | System return order ID | 1.When no expectation present 2.When it is an excess return | 123456 | | 23 | Return Order Status | Status of return order | 1.When no expectation present 2.When it is an excess return | 1. CANCELLED
  5. COMPLETED
  6. CREATED
  7. PROCESSING | | 24 | Channel Return Order Status | Return Order Status from channel | 1.When no expectation present 2.When it is an excess return | Created | | 25 | Return Order Item ID | System Return order line Item ID | When Return not processed | 1234567 | | 26 | Virtual Parent Return Order Item ID | Line item ID of virtual parent if any | 1.When it is not a combo order 2.When it is a virtual SKU in a Virtual Combo Order | 1234568 | | 27 | Return Item Status Updated Time | Last updated time of the return order line Item ID | When Return not processed | 07/10/2019 11:30:04 | | 28 | Return Item Processed Time | Processed time of return order | When Item not processed | 07/10/2019 11:30:04 | | 29 | Return Order Item Status | Line Item status of the return:
  8. MISSING
  9. RECEIVED
  10. PROCESSING
  11. PARTIAL_MISSING_COMBO | When Return not processed | RECEIVED | | 30 | Return Order QC | QC status of the return:
  12. PASS
  13. FAIL | When Return not processed | FAIL | | 31 | QC Reject Reasons | Reason for QC rejection | 1.When Return not processed 2.When Return Order QC is Pass | USED_PRODUCT | | 32 | Sales Channel | Sales channel | NA | Amazon | | 33 | Client SKU ID / EAN | Client SKU ID | NA | 123456789 | | 34 | Virtual SKU | Is this a virtual SKU.(Yes/No) | NA | No | | 35 | Brand | Standard attribute - Brand from the Article Master | When not present in the SKU Master | ABC | | 36 | SKU Description | Standard attribute - SKU Name/Description from the Article Master | When not present in the SKU Master | Men's Fullsleeve Hooded | | 37 | Style | Standard attribute - Style from the Article Master | When not present in the SKU Master | AW18-123 | | 38 | Size | Standard attribute - Size from the Article Master | When not present in the SKU Master | L | | 39 | Color | Standard attribute - Color from the Article Master | When not present in the SKU Master | Green | | 40 | MRP | Standard attribute - MRP from the Article Master | When not present in the SKU Master | 1979 | | 41 | SO Quantity | Ordered Qty(Always 1) | NA | 1 | | 42 | Unit Base Price | Base price per unit for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 1767 | | 43 | Unit Tax | Tax Value per unit for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 212 | | 44 | Unit Sale Price | Sale price per unit for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 1979 | | 45 | IGST Rate (%) | IGST Rate for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 12 | | 46 | CGST Rate (%) | CGST Rate for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 0 | | 47 | SGST Rate (%) | SGST Rate for the forward Order SKU combination | When the forward Order is split by OMNI OMS and the returns is processed with a new item id | 0 | | 48 | HSN Code | Standard attribute - HSN code | When not present in the SKU Master | 61102000 | | 49 | Return Gate Entry No | Gate entry ID of returns | When the Return order is not scanned against a gate entry | 1235 | | 50 | Return Gate Entry Item ID | Item ID of return gate entry. | | 61102000 | | 51 | Return Gate Entry Time | Gate entry creation time of returns | When the Return order is not scanned against a gate entry | 06/10/2019 11:43:38 | | 52 | Tracking ID | Returns tracking ID | 1.When Marketplace is not passing it 2.When data is not uploaded | 8541128454 | | 53 | Return AWB Number | AWB number of returns | When the Return order is not scanned against a gate entry | 854112123 | | 54 | Customer City | City of the Customer | When Marketplace is not passing it | Bengaluru | | 55 | Customer State | State of the Customer | When Marketplace is not passing it | Karnataka | | 56 | Customer Pin | Pin of the Customer | When Marketplace is not passing it | 560095 | | 57 | Reason For Return | Reason for return | | abc123 |

Filters

Filters Description Limitation
1 Client Name of the client Mandatory
2 Fulfilment Location Name of the Fulfilment Location Mandatory
3 Return Created From - Return Created To To filter the report based on Return Creation Time NA
4 Return Processed From - Return Processed To To filter the report based on Return Processed Time NA
5 Show Child SKU Yes: To show both Virtual and Child SKUs of Combo Orders
and normal order SKUs
No: To show only Virtual SKUs of Combo Orders and normal order SKUs Mandatory. Default:Yes
6 Return Expectations ALL: To show all the returns
Unexpected Returns: To filter only the unexpected returns Mandatory. Default:ALL
7 OrderID System Order ID Single Input
8 ReturnGateEntryItemID System Return Gate Entry Item ID Single Input
9 Client Name of the client Mandatory

FAQs