Configurations

To access the configuration, go to SFS Home → Settings → Configurations.

The configurations screen consists of providing the configs to the Store manager to set the MAT, Warning Time, etc.

Maximum Acceptance Time

• Store Managers can define the Maximum Acceptance Time (MAT) of online orders for their store.
• If the order is not accepted within the time frame, it would hop to the next store.

Warning Time

• When MAT breach is approaching by this warning time, a notification appears against the order on the ‘Accept Orders’ screen highlighting the order to be accepted soon. Store managers can define the Warning Time.

Hold Packing for POS Confirmation

• This configuration can be switched on to ensure that the billing for an order is done in the POS system before it is processed on the SFS panel.

Additionally, The new interface allows Store Admin to opt-in or opt-out of key tasks based on store preferences, needs and store workload. It is designed with the flexibility and efficiency of the store in mind.

Here’s a look at these optional features:

1. Use Picklist to Process Orders
   1. Admin can decide to opt-in or opt-out of the picklist release process. This means he can control whether picklist generation is required or not, allowing the store team to better manage their time and resources based on the size of the store and needs.
2. Accept Orders
   1. Store has the flexibility to choose whether or not to make accept reject workflow mandatory for incoming orders.
3. Pick Orders
   1. Store has the flexibility to choose whether or not to pick the items in the system.

The opted-out workflow will not be visible in the UI to the users. Please find the below screenshots with the representation of how UI looks on opting in and opting out Accept Orders, Picklist Release, and Picking.