Top Error Codes and Errors in OMS

Error Code Error Message Screens Reason
O103 Unable to map Return Order : <returnOrderId> since it is already in status : <returnOrderStatus> Map Return Expectation To Received Return screen This error reflects whenever the user wants to process the return gate entry item of the expected return order which is in any other status than Created/ NEW status.
O104 Unable to map Return Order : <returnOrderId> since Return GateEntry ItemId : <itemId> is not processed Map Return Expectation To Received Return screen This error reflects whenever the user wants to process the return gate entry item of the expected return order which is in any other status than PROCESSED status.
O105 Unable to create return order for channelReturnId : <channelReturnId>, due to invalid quantity provided in request for globalSkus Return order upload in CIMS At return order creation, if the line item quantity is invalid or more than the quantity present in forward order considering quantity in already created return orders.
O106 No shipping label exists for awb: <awb> and transporter: <transporter Manifest screen(Add awb, Remove awb) When wrong awb number is mentioned.
O108 All lists are empty. Not Applicable to UI screens This error reflects whenever user tries searching an order with empty parameters such as ChannelOrderCode, System Order Id, ParentOrderCodes.
O109 Order still has shipment(s) that are neither dispatched nor cancelled - When a marketplace or Brand.com sends Delivered API call for an order, this error would reflect in the response.
O110 The shipment with the Awb <awb> cannot be added to manifest : <manifestId> as it belongs to a different channel Manual order completion screen, Manifest screen While adding AWB number to manifest we check whether it belongs to same channel or not. If it’s not true, an error is thrown.

Top Error Codes and Errors in CIMS

Error Code Error Message Screens Reason
C101 No location found for clientChannelId: <clientChannelId> and channelWarehouseId: <channelWarehouseId> Not Applicable at UI This error is sent in response to marketplace or ERP channels if those try to access the location using invalid location code.
C102 No Forward Order Found for ChannelOrderId: <channelOrderId> Return Order Upload When the forward order Id is not present in the system for the uploaded Channel Order ID.
C103 Non - CANCELLED status return not found for ChannelId : <channelId> ReturnOrderId : <returnOrderId> Not Applicable at UI When marketplace or ERP channel sends the Update return Order or Cancel Return Order Items API call and when there is no Non - CANCELLED status return present.
C104 Processing quantity greater than ordered quantity Cancel Order or Line Item screen When OMS tries to acknowledge the order and it provides processing quantity greater than order quantity.
This error reflects during order acknowledgement on below scenarios:
  1. When order moves to Fulfillable status from any other status.
  2. When order moves to Cancelled status.
  3. When order is hopped to different warehouse | | C105 | No channel mapping exists for channelId: <channelId>, clientChannelId: <clientChannelId> | Not Applicable at UI | During any postings this error will come if there is no channel mapping present for a channel ID and ERP pair | | C106 | No location found for clientChannelId: <clientChannelId> and fulfillmentLocationId: <fulfillmentLocationId> | Create ASN | When user tries to upload ASN against a location that doesn’t exist in system. |

<aside> ℹ️ The starting character of the error code denotes the component as follows and the sequence is starting from 100 for each component.

O - OMSW - WMSC - CIMS

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