Please follow the below steps to capture external Item Codes:
Go to the Packing screen in the Outwards section.

Click on Configurations

Enable the configuration Capture external Item Id in pack by Picklist ID/Order ID.

To pack orders using Picklist ID, please scan External Item ID after scanning Picklist ID and Client SKU ID.

To pack orders using Order ID, please scan External Item ID after scanning Order ID and Client SKU ID.

<aside> 🗒️ Please verify External Item ID before mapping to Client SKU ID, as it's irreversible.
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