Peak sales season can be handled in the following ways:
UID doesn’t let mismatch occur (Scanning SKU/EAN vs UID - Scanning 10 times, the same SKU means 10 items of that SKU are scanned whereas scanning 10 times the same UID means only one item is scanned). Every single action in the warehouse is scan based. Humans can’t take any decision. Even if the right SKU is tried to be picked from a location that system has not suggested, the system won’t allow you to pick. Every human action is traceable. Since everyone knows that their error can be tracked, nobody does errors. Every process is extremely simple. More simplicity, lesser are the errors. Bin consolidation, cycle count etc is extremely simple. There is no feature of entering qty by typing. It’s all scan-scan-scan. Recycle desk helps to check status & history of any item in the warehouse at any given time. USPL - 70k audited by 3rd party but 0 errors, AJIO - after one year, closed account with 100% accuracy - they based us incentive for inventory accuracy. Myntra - Follows a similar process to handle 2 crore pieces inventory spread across 20L SKUs (i.e., only 10 pieces per SKU), that too, these are constantly changing SKUs. Lakhs of orders get dispatched everyday to lakhs of new addresses without error. We provide photos as an aid at every critical step/scan.
No operation is possible without scanning in our tech. What to scan, where to scan, what to pick, from where to pick, sequence of scanning etc. is decided by tech & it doesn’t allow you to take any other action e.g. biometric example: In case of two biometric doors, one after other, one can enter through the second door without scanning the first door. But in our operations, a check is done whether you have scanned the previous process. B2B or B2C, picking, packing & dispatch is accurate as every piece is scanned for pick & pack & box for outwards.